Towards information technology security for universal access

Shiran Cohen, Noam Ben-Asher, Joachim Meyer

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

5 Scopus citations

Abstract

One way to secure Information Technology (IT) systems is with authentication mechanisms that distinguish between users. Users who differ in their cognitive and motor abilities, cultural background and personal characteristics should be able to operate the IT system including its security features. If system design fails to consider user diversity, users might bypass or disable the security feature, reducing system security. Providing universal accessesibility and acceptability is generally a challenge, especially when dealing with IT security. We present a conceptual model that explores and establishes guidelines for the inclusion of biometric authentication in systems which serve a wide range of users. Aspects of this model were examined in laboratory settings using a task which simulates mobile access to an eBanking system with biometric authentication. Younger and older participants used the authentication mechanism. The age groups clearly differed in their interaction with the IT and the security system. Designing security system for universal access remains a major challenge.

Original languageEnglish
Title of host publicationUniversal Access in Human-Computer Interaction
Subtitle of host publicationDesign for All and eInclusion - 6th International Conference, UAHCI 2011, Held as Part of HCI International 2011, Proceedings
Pages443-451
Number of pages9
EditionPART 1
DOIs
StatePublished - 19 Jul 2011
Event6th International Conference on Universal Access in Human-Computer Interaction, UAHCI 2011, Held as Part of HCI International 2011 - Orlando, FL, United States
Duration: 9 Jul 201114 Jul 2011

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
NumberPART 1
Volume6765 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference6th International Conference on Universal Access in Human-Computer Interaction, UAHCI 2011, Held as Part of HCI International 2011
Country/TerritoryUnited States
CityOrlando, FL
Period9/07/1114/07/11

Keywords

  • Universal access
  • authentication
  • information technology
  • security
  • usability

ASJC Scopus subject areas

  • Theoretical Computer Science
  • Computer Science (all)

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