Towards the right direction in bidirectional user interfaces

Yulia Goldenberg, Noam Tractinsky

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

1 Scopus citations

Abstract

Hundreds of millions of speakers of bidirectional (BiDi) languages rely on writing systems that mix the native right-to-left script with left-to-right strings. The global reach of interactive digital technolo-gies requires special attention to these people, whose perception of interfaces is afected by this script mixture. However, empirical research on this topic is scarce. Although leading software ven-dors provide guidelines for BiDi design, bidirectional interfaces demonstrate inconsistent and incorrect directionality of UI ele-ments, which may cause user confusion and errors. Through a websites' review, we identifed problematic UI items and considered reasons for their existence. In an online survey with 234 BiDi speakers, we observed that in many cases, users' direction preferences were inconsistent with the guidelines. The fndings provide potential insights for design rules and empirical evidence for the problem's complexity, suggesting the need for further em-pirical research and greater attention by the HCI community to the BiDi design problem.

Original languageEnglish
Title of host publicationCHI 2021 - Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems
Subtitle of host publicationMaking Waves, Combining Strengths
PublisherAssociation for Computing Machinery
ISBN (Electronic)9781450380966
DOIs
StatePublished - 6 May 2021
Event2021 CHI Conference on Human Factors in Computing Systems: Making Waves, Combining Strengths, CHI 2021 - Virtual, Online, Japan
Duration: 8 May 202113 May 2021

Publication series

NameConference on Human Factors in Computing Systems - Proceedings

Conference

Conference2021 CHI Conference on Human Factors in Computing Systems: Making Waves, Combining Strengths, CHI 2021
Country/TerritoryJapan
CityVirtual, Online
Period8/05/2113/05/21

Keywords

  • Bidi
  • Bidirectional design
  • Bidirectional inter-face
  • Localization
  • Right-to-left design
  • Ui element direction

ASJC Scopus subject areas

  • Human-Computer Interaction
  • Computer Graphics and Computer-Aided Design
  • Software

Fingerprint

Dive into the research topics of 'Towards the right direction in bidirectional user interfaces'. Together they form a unique fingerprint.

Cite this