Why and how service quality perceptions impact consumer responses

Keyphrases

• Affective Level 25%
• Anxiety Reduction 50%
• Attitudinal Response 50%
• Cognitive Level 25%
• Consumer Response 100%
• Customer Services Quality 100%
• Design Methodology 25%
• Executive 25%
• Healthcare 25%
• Intentionality 25%
• Intermediate Type 25%
• Israel 25%
• Medical Encounter 25%
• Medical Services 75%
• Patient Assessment 25%
• Patient Perception 25%
• Patient Satisfaction 50%
• Perceived Risk 25%
• Quality of Service 25%
• Service Dimensions 25%
• Service Encounter 75%
• Service Managers 25%
• SERVQUAL Model 25%
• Specialist Physicians 50%

Social Sciences

• Health Care 33%
• Health Service 33%
• Israel 33%
• Perceived Risk 33%
• Quality of Service 100%